SAFRO Privacy Statement (valid as of May 25)

SAFRO® Garden Centre and Nursery, and SAFRO®BIO, and SAFRO® Community Garden (further only SAFRO) comply with the latest privacy regulations in order to keep the highest safety standards that will secure privacy of all users who visit its website and ensures that the personal information you provide is treated confidentially. We use your data to process requests and orders in the most effective way while collecting only necessary data. SAFRO may process your personal data when you use our services and / or when you fill in an order form or a contact form on our website.

Personal data that are processed:

- Your full name or Company name
- Contact
- Your address details
- Your telephone number (s)
- Your email address

SAFRO uses the data from its customers in the following way:

SAFRO collects personal data from a user when the relevant user has provided this personal information through the SAFRO website.
SAFRO uses your e-mail address to keep in touch with you regarding your order status or for further communication regarding your or our needs to complete the order and purchase. Your e-mail address and name is filed, and if you can ask SAFRO at any point to delete these date from our system which will disable further communication with you until you contact us again. Such request should be done by telephone or e-mail our contact details are available at the bottom of this statement.
SAFRO may also use the personal data to inform its users of her products and/or services that could be of interest to the relevant user. If the user objects, he or she can contact SAFRO to discontinue the services, and to remove his/her personal data from our system.
Information about the use of our site helps us to further develop and improve our site. To monitor usage, a cookie is placed when visiting our website.

Communication

When you send an e-mail or other messages to us, we may retain those messages. SAFRO does not store your personal data longer than strictly necessary to achieve the goals for which your data is collected. Sometimes we ask you for your personal details that are relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on secure SAFRO servers or those of a third party.

Third parties

SAFRO will not sell your personal details to third parties. We only share your address details with parties we use for the delivery of your order and your personal data to authorities on the basis of legal obligations. Our employees are obliged to respect the confidentiality of your data.

How long SAFRO stores data

SAFRO does not store your personal data longer than is strictly necessary to achieve the goals for which your data is collected. In principle, your data will not be stored for more than 5 years if no other agreement has been concluded which deviates from this period.

This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the website. The information generated by the cookie about your use of the website can be transferred to secure SAFRO servers or those of a third party. We use this information to keep track of the usage of our website, to compile reports on website activity and to offer other services relating to website activity and internet usage. You can set your browser so that you do not receive cookies when you visit the SAFRO website.

Google Analytics

We use Google Analytics to keep track of how users use the website. The information thus obtained is transferred to and stored by Google, you can read more about their policy here: https://www.google.com/policies/technologies/cookies/. Google uses this information to keep track of how our website is used, to provide reports on the website to SAFRO, and to provide its advertisers with information about the effectiveness of their campaigns.

Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. SAFRO has no influence on this. SAFRO does not give Google permission to use Analytics information obtained through SAFRO for other Google services.

Your personal information

We offer all users the opportunity to view, change or delete all personal information that is currently provided to us.

At the bottom of this statement you will find our contact methods you can use to ask us to remove and delete your data from our system.

Safety

SAFRO takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. The website of SAFRO uses a reliable SSL certificate to ensure that your personal information will not fall in the wrong hands. On-line payments are processed via guaranteed 3D secure channels of our bank.

If you have the impression that your details are not secure or that there are indications of misuse, or if you want more information about the security of personal data collected by SAFRO, please contact us.

Changes

This privacy statement is tailored to the use of and the possibilities on this site. Changes to this site may result in changes of this privacy statement. We therefore recommend users to check this privacy statement regularly.

Questions and feedback

We regularly check whether we comply with this privacy policy. If you have any questionsabout this privacy policy, please contact us at:

e-mail: zahrada@safro.cz

telephone: 00420-776-881881 or 00420-776-882882